Privacy policy

At Isoko Coffee, your privacy is important to us. This Privacy Policy outlines the information we collect, how it is used, and how we protect your personal data.

Information Collected & What Do We Do With Your Information?

We collect personal information that you provide when you sign up for an online account, subscribe to our newsletter, purchase coffee or merchandise from our online store, apply for employment, or participate in promotions. We do not sell, trade, or transfer your personal information to outside parties unless it's necessary to fulfill an order, such as sharing your information with our shipping partners.

When you make a purchase, we collect information such as your name, address, and email address. We may also automatically receive your IP address to help improve our website and services. This information is used to process and fulfill orders, respond to your inquiries or requests, send you promotional updates (only with your permission), improve our services and products, and notify you about changes to this Privacy Policy.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to its collection and use for that specific purpose. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

If after opting in, you change your mind, you may withdraw your consent at any time. You can do so by contacting us directly at mb@isokocoffee.com, or by opting out using the "unsubscribe" link in any marketing emails we send you. Once you withdraw your consent, we will stop collecting, using, or sharing your personal information for the purposes you initially consented to, unless otherwise required by law.

Age of Consent

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent for any minor dependents to use this site.

Security

We take reasonable steps to protect your personal data. Sensitive information is transmitted using Secure Socket Layer (SSL) encryption technology. While no method is 100% secure, we adhere to industry best practices and comply with PCI-DSS standards.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. Please review their privacy policies before providing any personal information.

Cookies

We use cookies to enhance your experience on our site, such as remembering login credentials and tracking usage to improve site performance. You can set your browser to refuse cookies, but doing so may affect your ability to use some features of the site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting on this page. We encourage you to review this policy periodically. If you have any questions or concerns about our privacy practices, please contact us at mb@isokocoffee.com.