Shipping policy

We strive to get your coffee to you as quickly as possible! All orders are shipped within 1–2 business days to ensure you receive the freshest coffee.

Once your order is handed off to the carrier, it’s in their hands. The responsibility for the package transfers to you once it leaves our facility. While we do everything we can to ensure smooth delivery, we cannot be held responsible for any delays, lost packages, or other issues after the item is shipped.

If your tracking shows that your package has been delivered but you can’t find it, or if there’s any delay, please reach out to the carrier directly. They’ll have the most accurate information.

If you have any questions or need assistance, we’re here to help in any way we can. Don’t hesitate to contact us at support@isokocoffee.com.